IT Support Tech
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Job Code: 2022-002
Location: Manassas Park, VA
*Part-Time (10 hours/week), Monday through Friday (Hours of Operation 9AM-8PM)(Bi-lingual, Fluent in Spanish and English a plus)
DUTIES AND RESPONSIBILITIES:
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The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job-related and personal computer use skills, including:
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Basic computer use, including keyboard and mouse
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Microsoft Windows basic use/navigation
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Web browser (Internet Explorer, Google Chrome, Mozilla Firefox) use
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Email setup and use (web-based or Outlook)
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Basic internet search skills (job postings, family search, educational research)
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Basic use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
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Resume formatting
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SKILLS AND EXPERIENCE:
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Candidate must possess verbal and written communication skills sufficient to complete online and on-the-job training.
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Ability to work independently on assigned training tasks.
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Excellent attention to detail and strong problem solving skills.
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Ability to learn quickly, pick up new concepts and technologies via on-the-job training and assigned reading.
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Moderate knowledge of personal computers and peripherals such as scanners and printers.
REQUIRED QUALIFICATIONS:
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MUST live in a current designated HUBZone. See http://map.sba.gov/hubzone/maps/ to check your address and verify it complies with the requirement.
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Must be capable of passing a simple background check
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High School Diploma, GED or evidence of current program of studies enrollment
DESIRED QUALIFICATIONS:
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Knowledge of and/or hands-on experience with current Windows and/or Apple operating systems
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Fluent Spanish speaker a plus
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